Our people

Managing Director

A seasoned journalist, editor and marcomms professional, James (aka Jim) held senior roles at ITP Media Group, Expo 2020 Dubai and the University of Staffordshire before founding Chatty Duck Creative in 2021. His overarching goal is to fundamentally change how businesses and non-profits approach marketing and communications.

Having worked across a broad range of sectors – from construction and real estate to tourism and hospitality, and lots more in between – Jim has amassed a diverse array of industry knowledge (not to mention plenty of useless trivia). But regardless of the market, what he really enjoys doing is helping clients develop messaging and strategy that drive sustainable commercial growth.

Whether providing tailored consultancy to executives or building systems that democratise agency-quality marcomms support, his focus remains the same: to empower organisations of all sizes to communicate with clarity, consistency and confidence.

Operations Director

With almost two decades of professional experience spanning the fields of marketing, communications and education, Vikki brings exceptional facilitation and operational capabilities to our business and its clients.

She plays a pivotal role in steering how we deliver strategic consultancy, from designing workshop frameworks that drive multi-stakeholder alignment to developing the processes and procedures that ensure consistently excellent delivery.

Vikki’s background as an educator has also shaped Chatty Duck Creative’s approach to client engagement, enabling us to create structured environments in which complex strategic challenges become opportunities for learning and growth. From guiding leadership teams through strategic workshops to overseeing day-to-day delivery, Vikki’s priority is to turn confusion into clarity and to help clients move forward with purpose.

Head of Client Strategy

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.